CQC compliance service
Reg-17 - Good Governance
Includes: Roles and responsibilities • Audit schedules • Governance meetings • Evidence systems • Compliance oversight.
Or call 0208 111 1188Trusted by UK providers since 2012
In short
QMADS designs and implements complete governance systems for health and social care providers, from newly registered services to large multi-site organisations. We establish the roles, responsibilities, audit schedules, meeting structures, evidence requirements, reporting systems and compliance controls your organisation needs to operate effectively and demonstrate ongoing CQC compliance from day one.
Often combined with Remedial Action Plan, Mock Inspections and CQC Training.
What Is Reg 17 - Good governance?
Governance is the system that ensures your organisation knows:
- Who is responsible
- What must be monitored
- When audits must take place
- Which meetings must happen
- What evidence must be retained
- How risks are escalated
- How performance is reviewed
- How improvements are tracked
Good governance should not begin when CQC announces an inspection. It should operate every day from the point your service begins delivering regulated activities.
Suitable for:
Newly Registered Providers
Build the complete governance system before or immediately after commencing regulated activity.Small Providers
Establish a proportionate governance structure without unnecessary bureaucracy.Growing Organisations
Introduce clearer accountability, reporting and management oversight as the service expands.Multi-Site Providers
Create consistent governance standards across multiple locations.Large Organisations
Develop structured executive, operational and service-level governance arrangements.Providers with Compliance Gaps
Rebuild weak or fragmented governance systems following concerns or poor inspection findings.
Our service
Governance Structure
A clear framework showing how compliance and quality are managed across the organisation.Roles & Responsibilities
Defined accountability for directors, Nominated Individuals, Registered Managers and operational leads.Audit Schedule
A structured monthly, quarterly and annual audit programme.Governance Meeting Schedule
Defined meetings, frequency, attendees, agendas and reporting requirements.Compliance Calendar
A timetable showing when audits, reviews, checks, meetings and regulatory tasks must occur.Evidence Framework
Clear guidance on what evidence should be retained to demonstrate compliance.Risk Management System
Risk registers, escalation routes, review arrangements and management oversight.Incident & Safeguarding Oversight
Governance arrangements for incidents, safeguarding, complaints and Duty of Candour.Workforce Governance
Recruitment, training, competency, supervision and appraisal monitoring.Quality Assurance System
Audits, KPIs, trends, action plans and continuous improvement monitoring.Management Reporting
Dashboards and reporting structures for senior management and board oversight.
Our process: step-by-step
Free Initial Consultation
We discuss your organisation, service model, size and current governance arrangements.Governance Gap Review
We identify what governance systems already exist and what needs to be created or strengthened.Framework Design
We build your roles, responsibilities, audit cycles, meeting structures, risk framework and evidence requirements.Governance Implementation
Templates, trackers, schedules and management tools are introduced into the organisation.Management Handover
We explain how each governance system should operate and who is responsible for maintaining it.Review & Refinement
We review the framework once implemented and refine areas requiring further development.
Why choose us
We Build Systems
We design and implement the governance infrastructure your organisation needs to operate.Built From Day One
For new providers, we can establish governance arrangements before operations begin, helping the organisation build good compliance habits from the outset.Suitable for Small to Large Organisations
The framework is proportionate to your size. We do not impose a corporate governance structure on a small provider or an oversimplified system on a large organisation.Regulatory & Operational Alignment
Governance is designed around both regulatory requirements and the practical realities of running the service.Evidence-Led
Every governance activity is designed to produce meaningful evidence of oversight, monitoring and improvement.Scalable
The framework can evolve as your organisation grows, adds locations or develops new services.
How to go ahead?
Contact Us
Speak to us by phone, email, WhatsApp or book the consultation.Free Governance Review
We discuss your existing arrangements and identify the appropriate level of governance support.Receive Your Proposal
We provide a clear scope, deliverables, timescale and fee.Implementation Begins
Your consultant begins building and implementing the governance framework.Governance Goes Live
Your management team receives the tools, schedules and structures required to operate the system going forward.
Pricing
| Feature | Small to Medium | Medium to Large |
|---|---|---|
| Social Care Organisations | 2000 + VAT = £2,400 | 2500 + VAT = £3,000 |
| Private & Primary Care Organisations | 2500 + VAT = £3,000 | 3500 + VAT = £4,200 |
| Specialist & Secondary Care Organisations | £3000 + VAT = £3,600 | £4500 + VAT = £5,400 |
Build Governance Before Problems Build Up!
Answers
Common questions
CQC governance refers to the systems used by a provider to oversee quality, safety, risk, records, workforce, feedback and continuous improvement. Effective governance is required under Regulation 17.
Providers must operate effective governance systems while carrying on regulated activities. For new providers, establishing these systems before service delivery begins helps ensure that appropriate evidence and oversight exist from the outset.
Yes. We can design the complete governance framework, including responsibilities, audits, meetings, evidence requirements, risk systems, quality monitoring and management reporting.
Yes. Governance should be proportionate to the organisation. A small provider needs effective systems, but those systems do not need to be unnecessarily complicated.
Yes. We can develop governance structures covering multiple locations, management layers, service types and reporting levels.
The audit programme depends on your regulated activities and service model. We identify the areas requiring routine monitoring and establish an appropriate audit schedule.
There is no universal frequency for every meeting. We establish an appropriate meeting structure based on your organisation's size, risks and service model.
This depends on your service, but typically includes audits, meeting minutes, risk registers, complaints, incidents, safeguarding records, workforce evidence, feedback, action plans and evidence of improvement.
Yes. Where applicable, we provide the templates, trackers, audit tools and governance documentation required to operate the framework.
No. Only CQC can determine regulatory ratings. The purpose of the service is to establish robust governance systems and help the provider demonstrate effective oversight and compliance.
Yes. We can assess your current arrangements, identify weaknesses and either strengthen the existing framework or redesign areas that are not operating effectively.
Yes. Following implementation, ongoing consultancy, mock inspections, compliance reviews and regulatory support can be provided separately.
Further reading
Blogs on Reg 17 - Good Governance
- 4 min readThe Back & Forth of CQC Framework: SAF Changes Explained 2026-27CQC is changing its assessment approach again. Discover what sector-specific frameworks, KLOE-style questions and proposed removal of scoring mean…
- 2 min readCQC Notifications List & Deadlines – Regulation 18Every statutory notification a registered provider must send the CQC under Regulation 18, when each applies and the timescale for sending it, from…
Why providers choose QMADS for this
Leadership support
Confidence for managers and directors
Practical coaching and guidance for Registered Managers, Nominated Individuals and provider leadership teams.
Quality assurance
Attention to the detail that matters
A structured review of your documentation and arrangements helps identify gaps, inconsistencies and operational risks.
Long-term relationship
Support that grows with your organisation
Access additional expertise as you expand, add services or strengthen governance across locations.
Next step
Talk to us about Reg 17 - Good Governance
Book a free consultation or send us your details, and a QMADS consultant will come back to you with scope, timescales and a confirmed fee.