CQC compliance service
Quality Statements
Includes: Quality Statements • Supporting Questions • Evidence Mapping • Inspection Readiness • Compliance Portfolio
Or call 0208 111 1188Trusted by UK providers since 2012
In short
We map your policies, audits, governance, records, staff evidence, outcomes and operational practice against the current CQC Quality Statements and prepare your evidence structure to transition into the forthcoming sector-specific assessment frameworks.
Often combined with Reg 17 - Good Governance and CQC Policies & Compliance Portal.
What will we do?
Inspectors no longer ask “do you have a policy?” They ask “prove it works in practice” and your evidence must show:
- Consistency: the same practice on an ordinary Tuesday as on the day of an assessment.
- Oversight: someone named who monitors it and acts when it slips.
- Learning: what changed after the last incident, complaint or audit finding.
- Leadership grip: leaders who can describe the same position your records show.
We will prepare your quality statements based on your business model and map them to the Single Assessment Framework and sort the evidence behind them into the six evidence categories CQC uses. So you & your team can deliver the qualitative service whilst building the evidence for future CQC inspections.
CQC's New Sector-Specific Frameworks
CQC is moving away from one Single Assessment Framework towards separate sector-specific frameworks. The five key questions will remain, but CQC has confirmed that Quality Statements are intended to be replaced by supporting Key Lines of Enquiry / assessment questions, alongside rating characteristics and sector-specific guidance. This means your evidence still matters — but the way CQC organises and interprets that evidence is changing.
Adult Social Care
Mental Health Care
Primary Care & Community Services
Hospitals / Secondary & Specialist Care
Our service
Built for the current and next CQC model: Our service is designed so that your evidence does not become obsolete when CQC changes framework.
Regulatory Requirements
The underlying regulations remain central regardless of assessment terminology.
Five Key Questions
Safe, Effective, Caring, Responsive and Well-Led will remain fundamental to CQC's new model.
Current Quality Statements
Where relevant under the current framework.
Future Supporting Questions
Allowing the evidence portfolio to be adapted as CQC implements its sector-specific frameworks.
Organisational Evidence
Governance, audits, outcomes, records and operational evidence that remain relevant regardless of framework wording.
What will we do and what will you get?
Evidence Review & Gap Analysis
We review your existing compliance evidence and identify what is missing, weak or inconsistent.
Regulatory & Quality Statement Mapping
We map your evidence against relevant CQC requirements, assessment areas and current Quality Statements where applicable.
Compliance Evidence Matrix
You receive a structured matrix showing which documents and records support each regulatory area.
Evidence Portfolio Structure
We organise your policies, audits, governance records and operational evidence into a clear compliance framework.
Improvement Action Plan
We provide practical recommendations showing what needs to be created, strengthened or monitored.
Future Framework Readiness
Your evidence structure is designed to adapt to CQC’s forthcoming sector-specific assessment model.
Editable Compliance Tools
You receive editable evidence-mapping documents and tools for ongoing use and review.
Why choose us?
Evidence, Not Just Documents
We focus on demonstrating that your compliance systems work in practice.
Current & Future Framework Alignment
We structure the service around today's Quality Statements while preparing for CQC's forthcoming sector-specific approach.
Built Around Your Service
Evidence requirements are tailored to your regulated activities, organisation and operating model.
Integrated Compliance Support
Where gaps are identified, QMADS can support governance, policies, mock inspections, remediation and ongoing compliance.
Pricing
| Feature | Small to Medium | Medium to Large |
|---|---|---|
| Social Care Organisations | £1000 + VAT = £1,200 | £1500 + VAT = £1,800 |
| Private & Primary Care Organisations | £1250 + VAT = £1,500 | 1750 + VAT = £2,100 |
| Specialist & Secondary Care Organisations | 1500 + VAT = £1,800 | £2500 + VAT = £3,000 |
How to go ahead?
Choose Your Service
Contact QMADS and tell us about your organisation, service type and current compliance position. We’ll confirm whether Evidence Mapping is the right solution for you.
Send Your Evidence
Provide your current policies, audits, governance records and other compliance documentation for review.
We Build Your Compliance Map
Our team reviews your evidence, identifies gaps and maps what you have against relevant CQC requirements and current assessment areas.
Receive Your Compliance Portfolio
You receive a structured evidence matrix, gap analysis and clear improvement priorities — ready to support ongoing compliance and inspection readiness.
Good compliance means very little if you cannot demonstrate it clearly!
Answers
Common questions
CQC's assessment framework is currently changing; this service will be aligned to the new framework in force at the time of delivery. The proposed date by CQC is end of 2026.
Yes. CQC's current published assessment guidance still uses Quality Statements under the existing assessment approach.
CQC has confirmed that its draft sector-specific frameworks replace Quality Statements with supporting Key Lines of Enquiry / assessment questions.
No. The underlying evidence — audits, governance, workforce records, incidents, outcomes and service-user experience — remains relevant. The mapping structure can be adapted to CQC's new sector-specific framework.
This can include governance, policies, workforce records, complaints, incidents, safeguarding, audits, risk registers, care or clinical records and quality-improvement evidence.
Yes. The service is specifically designed to make your evidence easier to identify, organise and demonstrate during regulatory assessment.
Yes. Evidence mapping can be structured at provider, location or service level depending on your organisation.
Further reading
Blogs on Quality Statements
- 4 min readThe Back & Forth of CQC Framework: SAF Changes Explained 2026-27CQC is changing its assessment approach again. Discover what sector-specific frameworks, KLOE-style questions and proposed removal of scoring mean…
- 4 min readHow CQC Inspects Online Clinics Telemedicine, Telehealth & Online Providers Under the Single Assessment Framework (SAF)The rise of telehealth, telemedicine, and online healthcare services has changed how healthcare is delivered in the UK. However, one misconception…
- 3 min readCQC Inspection for Telehealth Providers under New (SAF) Single Assessment FrameworkVirtual, Telehealth, and Telemedicine Services Virtual, telehealth, and telemedicine services are not exempt from CQC scrutiny simply because they…
Why providers choose QMADS for this
Quality assurance
Attention to the detail that matters
A structured review of your documentation and arrangements helps identify gaps, inconsistencies and operational risks.
Inspection preparation
Build readiness before the inspector arrives
Assess your evidence, leadership and operational arrangements through focused reviews and mock inspections.
Tailored service
Built around your service
Your advice, documentation and action plans reflect your activities, team, premises and operational priorities.
Next step
Talk to us about Quality Statements
Book a free consultation or send us your details, and a QMADS consultant will come back to you with scope, timescales and a confirmed fee.